H Bancroft

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ISBN: 9789520441173

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Selling results solutions – E-bok – Laddas ner 45035821 H BancroftThe financial crises has permanently changed the solution sellers' global operating environment. Selling Results Solutions is a response and a new selling approach for the new environment. Customers prefer to pay for results in use, not for features and benefits, which requires a new frame of mind in selling. Understanding customers' service needs and expectations is the basis on which the authors build practical performance selling methods, supplier